Download Designs from Your Order History
There are multiple ways to download previously purchased designs from your order history and Download Center.
Download All Designs is a great option to download entire orders in one click. Here's how:
1) Log In
Sign in to your account.
2) Access your orders
Click the Profile Icon in the top-right corner. From there, you'll be taken to the Order History page.
3) Choose a View
You can switch between List View and Gallery View to browse your orders more easily.
4) Download All Designs
If you're in Gallery View, click the "Download All Designs" button directly beneath the order.
If you're in List View, click the three dots (⋯) next to the order and then select "Download All Designs" from the dropdown menu.
Downloading individual designs is perfect when you only need a single file from an order. Follow these steps:
1) Log In
Sign in to your account.
2) Access your orders
Click the Profile Icon in the top-right corner. You'll be taken to the Order History page.
3) Choose a View
You can switch between List View and Gallery View to browse your orders more easily.
4) Select your order
Click on the order that contains the design you want to download.
5) Download the Design
On the rightdhand side of the order page, click "Download Design" next to the file you'd like to save.
How to Unzip Design Files
When you download designs from your order history, the designs will come as zipped or compressed since they have multiple files and formats.
The benefit to zipped files is that they are compressed, and take up less space. If storage space is a concern for you, you can keep the designs zipped on your computer or external storage.
Embroidery machines cannot read zipped files. Most embroidery software cannot open zipped files either. You'll need to unzip the files before loading to your machine. This process is very fast and simple.
On a Windows or Microsoft computer, you can simply double-click on the zipped file to access the compressed files. Drag and drop these files from the zipped folder to another location. Alternatively, you can right-click on a zipped file and choose which program you want to use for opening.
After you've selected which program you want to use, a window should pop-up that contains your unzipped files. These can then be moved to another unzipped location.
This process is very similar on a Mac.
And you're done! You can now transfer the downloaded files(s) to your embroidery machine and start stitching your project.